All survivors who apply for FEMA assistance will receive a letter from FEMA stating an eligibility decision and the reason for it. Survivors can also check the status of their applications online at DisasterAssistance.gov, which is the fastest way to get information to and from FEMA.
Each application is processed and evaluated on a case-by-case basis, so be sure to read your letter very carefully and respond if necessary. If you do not agree with the decision in the determination letter, you may appeal.
Remember, a no-decision letter does NOT mean you have been denied. Read your determination letter carefully. You could be missing documents or FEMA may need more information.
If you have complied with all of FEMA’s requests and are still deemed ineligible but you disagree, an appeal process is available. Appeals may relate to eligibility, the amount or type of help provided, a late application, a request to return money, or continuing help. The appeal must be sent to FEMA and postmarked within 60 days of the date of the decision letter.
For questions about eligibility letters, visit DisasterAssistance.gov or call the disaster assistance helpline at 800-621-3362 (TTY 800-462-7585). Multilingual operators are available.
It is recommended if you use a relay service, such as your videophone, InnoCaption or CapTel, you should provide your specific number assigned to that service. It is important that FEMA can contact you, and you should know phone calls from FEMA may come from an unidentified number.
For the latest information on Hurricane Ida, visit fema.gov/disaster/4611 Or follow the FEMA Region 6 Twitter account at twitter.com/FEMARegion6.
